Report a business behaving unfairly during the Coronavirus (COVID-19) outbreak

Use this service to report a business you believe is behaving unfairly during the Coronavirus (COVID-19) outbreak.

You’ll be asked some questions about the behaviour you witnessed.

Any information you share by completing this form may be used by the Competition and Markets Authority and may be shared with other bodies in relation to monitoring unfair business behaviour during the Coronavirus (COVID-19) outbreak.

The CMA Privacy Notice explains how your personal information will be collected, used and shared.

More information on how your data will be used

The Competition and Markets Authority (CMA) will use any information you provide to facilitate its statutory functions. The information you provide will help the CMA develop its understanding of potential issues arising in connection with the Coronavirus outbreak. Information may also be used to inform competition or consumer enforcement action, should that be appropriate.

When handling personal data (like your contact details), the CMA follows data protection law as set out in the General Data Protection Regulation 2016 and the Data Protection Act 2018 and other law designed to protect sensitive information. ‘Personal data’ is information which relates to you or someone else from which you can be identified. The CMA will be the data controller for any personal information you provide. Where necessary, we may share information with other law enforcement, consumer or regulatory bodies (nationally and internationally).

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